policies.
at simplifying beauty, our goal is to provide a relaxing, professional, and personalized experience for every guest. these policies help us protect your appointment time, maintain a safe service environment, and make sure expectations are clear before your visit.
by booking an appointment with simplifying beauty, you agree to follow the policies listed below and any applicable client services agreement.
payment is due at the time your service is completed unless otherwise arranged in writing.
pricing may be listed on our website, shown through our booking system, provided by email or text, or confirmed at the time of scheduling. Prices are subject to change, but unless otherwise communicated, you will be charged the price confirmed at the time your appointment was scheduled.
additional services, upgrades, add-ons, extended time, corrective work, or changes requested during your appointment may result in additional charges.
we understand that things come up. however, missed appointments and last-minute cancellations directly impact our schedule, our service providers, and our ability to offer that appointment time to another client.
a minimum of 48 hours’ notice is required to cancel or reschedule any appointment.
appointments canceled or rescheduled with less than 48 hours’ notice may be charged 50% of the scheduled service total to the card on file.
if you do not arrive for your scheduled appointment and do not contact us before your appointment time, the appointment will be considered a no-show. no-shows may be charged 100% of the scheduled service total to the card on file.
by scheduling an appointment, you authorize simplifying beauty to charge the card on file for any applicable late cancellation or no-show fees under this policy.
repeated late cancellations, reschedules, or no-shows may result in being required to prepay future appointments, book manually, or be declined future services at simplifying beauty’s discretion.
please arrive on time for your scheduled appointment.
if you arrive late, your service may need to be shortened, modified, or rescheduled to avoid delaying the next client.
if you are more than 15 minutes late, your appointment may be considered a late cancellation and the cancellation policy may apply.
if a shortened service is still able to be performed, the full scheduled service price will still apply.
your safety is important to us. please disclose any allergies, sensitivities, medical conditions, skin conditions, eye conditions, recent procedures, medications, pregnancy-related concerns, or other information that may affect the safety or outcome of your service.
this may include, but is not limited to, eye infections, skin irritation, open wounds, recent cosmetic procedures, recent eye surgery, use of retinoids, use of accutane or similar medications, allergies to adhesives, latex, wax, tint, tanning solution, or known sensitivity to beauty products.
failure to disclose this information may increase the risk of irritation, allergic reaction, injury, poor results, or other undesired outcomes.
simplifying beauty reserves the right to refuse, modify, or discontinue any service if we determine the service may not be safe or appropriate for you.
to maintain a safe, relaxing, and professional environment, please do not bring unattended children or additional guests to your appointment unless approved in advance.
due to the nature of the services provided, children may not be left unattended in the salon, treatment room, common areas, or waiting areas.
simplifying beauty reserves the right to reschedule or refuse service if you arrive with a child or guest who cannot be safely accommodated.
clients under the age of 18 must have consent from a parent or legal guardian before receiving services. a parent or legal guardian may be required to be present or available during the appointment.
proper aftercare plays an important role in your final results.
simplifying beauty may provide aftercare instructions verbally, in writing, electronically, through our website, or through other reasonable communication methods.
your final result, longevity, retention, fading, or overall outcome may depend on your individual skin, hair, lashes, lifestyle, home care, and compliance with aftercare instructions.
failure to follow aftercare instructions may negatively affect your results. this may include, but is not limited to, poor lash retention, premature lash shedding, uneven spray tan development, uneven spray tan fading, skin irritation, brow or lash lift concerns, or other undesired results.
concerns resulting from improper aftercare, use of incompatible products, exposure to water, steam, sweat, oils, exfoliants, skincare products, or other avoidable factors may not qualify for a complimentary correction.
corrective services needed due to improper aftercare, failure to follow instructions, or factors outside of simplifying beauty’s control may be charged at the regular service rate.
all service sales are final.
we perform thorough consultations and rely on your participation, honest feedback, and communication to help us provide the best possible service.
if your results do not meet your expectations, please contact simplifying beauty within 48 hours of your appointment so we can discuss your concern.
we will make a good faith effort to review your concern and, when appropriate, offer a reasonable solution.
concerns addressed after 48 hours of the appointment, or concerns resulting from failure to follow proper aftercare instructions, may be charged at full price for corrective services.
for lash services, retention concerns after 48 hours will not automatically be attributed to the application process. fixes or fills after this window may be charged at the regular fill rate
due to sanitation, safety, and product integrity concerns, all opened, used, or damaged retail product sales are final.
unopened and unused retail products may be eligible for exchange or store credit within 7 days of purchase, at simplifying beauty’s discretion, with proof of purchase.
opened beauty, skincare, tanning, lash, brow, or personal care products cannot be returned or exchanged.
if you believe a product is defective, please contact simplifying beauty within 7 days of purchase so the concern can be reviewed.
simplifying beauty does not guarantee individual results from retail products, as results may vary depending on your skin, hair, lashes, application, consistency of use, product compatibility, and home care routine.
simplifying beauty reserves the right to refuse, stop, or modify any service at our discretion.
this may include, but is not limited to, situations involving health or safety concerns, sanitation concerns, contraindications, signs of infection, inappropriate behavior, harassment, threatening behavior, intoxication, or if the requested result is not advisable or realistic.
if a service is refused or discontinued due to client behavior, lack of disclosure, failure to follow instructions, or other circumstances caused by the client, the client may still be responsible for the full or partial cost of the scheduled service.
simplifying beauty may ask to take photos or videos for service documentation, education, marketing, website content, social media, or advertising.
photo and video use for public marketing purposes requires a separate consent or release. you are not required to agree to public photo or video use in order to receive services.
all clients may be required to agree to simplifying beauty’s client services agreement before receiving services.
this policies page is intended to provide a helpful overview of our main salon policies. the full client services agreement may include additional terms related to services, liability, disputes, electronic signatures, and other important details.
have questions before your appointment?
we’re happy to help. if you’re unsure about a policy, your service, or whether a service is right for you, please reach out before booking or before your scheduled appointment.