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Know Before You Go


Please take a look at these directions and tips to prepare yourself for your appointment. Be ready to relax and take a nap while your lashes are transformed!

before coming to your  appointment

  • If you usually wear waterproof makeup (including waterproof eyeliners, mascaras, and fiber-mascaras) please wash off well and discontinue use 72 hours prior to your appointment.

  • Wash off lash serums well and do not apply the day of your appointment. Stop oil use on lashes (caster, coconut, etc.) at least 48 hours in advance.

  • Avoid caffeine the day of your appointment. Caffeine can make your eyes twitch, which means it is difficult to safely apply lash extensions.

  • Arrive on time. Plan some extra travel time in case you run into traffic. If you are late to your appointment, that time is deducted from your appointment.

  • Electronically fill out client intake and other forms.

  • Thoroughly remove all eye makeup with an oil-free cleanser before your appointment. We suggest cleaning your lash line at least two times before your appointment to make sure they are free of any makeup residue. If your lashes are dirty, we will have to take more time during your appointment to clean them before starting to apply lash extensions. Dirty lashes = less application time.

  • Avoid stimulants such as caffeine, fat burners, or other medication that will disrupt relaxation.

  • Please refrain from using any heavy moisturizers or facial oils.

  • No strip lashes. Strip lash glue can stay in your lash line for an extended time. If there is strip lash glue in your lashes you will be asked to reschedule.

  • No spray tans, microblading, or facial services that may cause skin irritations. We will be working around your eye and brow area and will also have our hands rest on your forehead and wouldn't want to ruin any of these services.


  • We will have a consultation to explore your expectations and answer any questions you may have. Your intake form will be reviewed prior to ensure there are no contraindications. Please communicate questions, concerns, or preferences for the service. 

  • Set your phone on silent. You will be unable to text or make calls during the service. Having the lash artist stop to check texts or incoming calls halts the service and means no lashes are applied.

  • Use the restroom prior to settling in.

  • Feel free to use headphones during your appointment to list to music, your favorite podcast, or audio books.

  • It is recommended that you remove your contact lenses before your appointment.

  • We cannot allow additional patrons such as children, friends, or partners while you are having a service.

  • Please do not chew gum during your appointment.

  • Feel free to reach out with any questions you have beforehand.


  • Get as comfortable as possible on the bed. You will be laying down on your back for up to 3 hours (depending on the service received).

  • We start with aromatherapy to help with the relaxation.

  • Your eyes will stay closed for the entirety of the service. 

  • A gentle cleanser with a soft brush is applied to remove makeup, oil, and debris from your lash line and around your eye. 

  • Eye pads are placed on your lower lashes to hold them down and out of the way. Tape may be used on your upper lid to make slight adjustments.

  • Refrain from talking too much. Shifting and moving of the face can cause problematic shifting of tape/pads.

  • Stay relaxed and still. Sleep is encouraged!

  • Communicate if you feel any discomfort during the service or just need a break.

  • Ensure you have blocked your schedule appropriately through the duration of your appointment. 

  • This is a service using cyanoacrylate based adhesive to bond synthetic extensions to the natural lash. Based on the health and condition of your natural lashes, we create the illusion of increased density and length.

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